Transparent pricing
Select the plan that matches your call volume. Scale up or down anytime. No hidden fees, no surprises.
Choose your setup option
Select how quickly you want to get started. Both options include full support.
Starter
Ideal for businesses exploring AI assistance
No setup fee
Perfect for testing and getting started.
Minutes
300
SMS
0
Agents
1
Overage/min
$0.30
- 300 minutes included
- 1 agent
- No setup fee
- SMS via overage only
Standard
Perfect for 10–15 hours of monthly call coverage
+ $997 setup fee
First month: $1316
Comprehensive solution for growing businesses.
Minutes
900
SMS
200
Agents
1
Overage/min
$0.25
- 900 minutes included
- 200 SMS included
- 1 agent
- Calendar integration
Professional
Designed for 25–40 hours of monthly call volume
+ $997 setup fee
First month: $1646
Advanced capabilities for established operations.
Minutes
2,400
SMS
500
Agents
3
Overage/min
$0.20
- 2,400 minutes included
- 500 SMS included
- 3 agents
- Priority support
Premium
Built for 60–85+ hours per month with outstanding value beyond 80 hours
+ $997 setup fee
First month: $2246
Enterprise-grade service for high-volume demands.
Minutes
5,000
SMS
1,000
Agents
5
Overage/min
$0.15
- 5,000 minutes included
- 1,000 SMS included
- 5 agents
- Dedicated account manager
Subscription terms
Renewal
Monthly subscriptions automatically renew.
Cancellation
Cancel anytime with 30 days notice.
Overage billing
Usage beyond plan limits is billed monthly at tier-specific rates.
Taxes
Taxes may apply based on your location.
All Standard, Professional, and Premium plans require a setup fee.
Overage fees explained
Crystal-clear pricing when you exceed your plan limits. No surprises, just transparent billing.
Minutes overage
| Plan | Rate/min |
|---|---|
| Starter | $0.30 |
| Standard | $0.25 |
| Professional | $0.20 |
| Premium | $0.15 |
SMS overage
| Plan | Rate/SMS |
|---|---|
| Starter | $0.05 |
| Standard | $0.05 |
| Professional | $0.05 |
| Premium | $0.05 |
Agent overage
| Plan | Rate/agent/mo |
|---|---|
| Starter | N/A |
| Standard | $20.00 |
| Professional | $15.00 |
| Premium | $10.00 |
Real-world examples
Standard Plan
1,300 minutes used (400 over)
Professional Plan
2,700 minutes used (300 over)
Standard Plan
250 SMS sent (50 over)
Professional Plan
4 agents (1 over)
Overage billing policy
Overages are calculated monthly and billed on your next invoice. You'll receive a notification when you reach 80% of your plan limits. All overage fees are clearly itemized on your monthly statement. No hidden charges, ever.
Calculate your custom estimate
Fine-tune your estimate based on your specific call volume and requirements.
Pricing calculator
Estimate your monthly cost based on usage
Plan includes: 900 minutes
Plan includes: 200 SMS
Plan includes: 1 agents. Extra: $20/agent/mo
Your estimated monthly cost
Estimates are based on your inputs. Actual costs may vary. Setup fees not included.
Included with every plan
Every LumaVoice plan delivers a comprehensive AI receptionist service designed to enhance your customer experience.
Common questions
What happens if I exceed my plan limits?
You'll be charged at your tier's overage rate, billed monthly. We'll notify you at 80% of your limits. See the overage breakdown above for exact rates.
Can I change plans later?
Yes. You can upgrade or downgrade anytime. Changes take effect at the start of your next billing cycle.
What's the difference between setup options?
White-Glove Setup ($997) includes full customization and 24–48h deployment. Light Setup ($499) uses streamlined templates and takes 7–14 days. Light Setup is only available for Standard and Professional plans.