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Custom-Built • Fully Managed • Premium Service

We build yourvoice agent.You focus on your business.

Custom voice agents built specifically for your business,managed and optimized by our team.

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No contracts
Full support
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Trusted by HVAC • Plumbing • Electrical • Cleaning • Field Service teams

10,000+
Calls handled monthly
95%
Customer satisfaction
<2 sec
Average response time
24/7
Always available

Built for Field Service Teams

Luma handles every type of call your business receives

1

Emergency Dispatch

Urgent calls get priority treatment with instant tech availability checks.

Caller:

"My water heater is leaking! Can someone come today?"

Luma:

"I'll get you help right away. Let me check our emergency schedule..."

2

Appointment Scheduling

Smart calendar integration for seamless booking and confirmations.

Caller:

"I need my AC serviced next week."

Luma:

"I have Thursday at 2 PM or Friday at 10 AM available. Which works better?"

3

Quote Requests

Qualify jobs and collect details for accurate on-site estimates.

Caller:

"How much does a furnace replacement cost?"

Luma:

"I'll need a few details to give you an accurate quote. What's your current system?"

4

After-Hours Support

Book jobs and handle inquiries even when your office is closed.

Caller:

"It's 9 PM and my heating isn't working."

Luma:

"I can schedule an emergency visit tonight or first thing tomorrow morning."

5

Customer Follow-Up

Handle reschedules, confirmations, and post-service questions.

Caller:

"I need to reschedule my appointment."

Luma:

"No problem. Let me find you a new time that works better."

6

Service Questions

Answer common questions about services, pricing, and availability.

Caller:

"Do you service my area? I'm in downtown."

Luma:

"Yes, we cover downtown. What type of service do you need?"

Our Process

From discovery to deployment — we handle everything

1

Discovery & Strategy

We learn your business, call flows, and customer needs. Then design a voice agent tailored to your operations.

2

Build & Train

Our team builds your custom agent, trains it on your specific scenarios, and integrates with your systems.

3

Deploy & Launch

We handle the technical setup, test everything thoroughly, and go live with your approval.

4

Optimize & Support

We continuously monitor performance, optimize responses, and provide ongoing support — you're never alone.

Real Results for Field Service Businesses

Typical outcomes after 30 days with Luma

45%

More Jobs Booked

By answering after-hours and peak-time calls that would otherwise go to voicemail

3.5hrs

Saved Daily

Your team focuses on the work, not answering phones and scheduling calls

100%

Call Answer Rate

Every call answered instantly, every time — no more missed opportunities

Before & After Luma

Problem
Solution
Impact
Missed calls = missed revenue
Luma answers instantly, every time
Zero missed opportunities
Staff interruptions cost time
Luma handles routine calls + FAQs
3.5 hours saved daily
After-hours calls go nowhere
Luma books jobs 24/7
45% more bookings
Training & turnover is expensive
Luma never needs training or management
$50k+ annual savings

Loved by Field Service Owners

Real results from businesses like yours

"The LumaVoice team built something perfect for our business. They handled everything — from understanding our call flows to integrating with our systems. Now we book 40% more jobs and never miss a call."

MJ

Mike Johnson

Owner, Johnson HVAC

40%
More jobs booked
$12k
Extra revenue/month

"What impressed me most was the ongoing support. The team monitors our calls, makes improvements, and responds instantly when we need changes. It's like having an in-house AI team."

SM

Sarah Martinez

Operations Manager, Martinez Plumbing

100%
After-hours coverage
30+
Extra jobs/month

Investment

Fully managed service — we handle everything

Setup

$1,499

one-time

Monthly

$299/mo

includes 500 minutes

Overage

$0.60/min

Included in Your Monthly Service:

Custom agent design & build
Full system integration
Ongoing optimization & monitoring
Dedicated support team
Unlimited changes & updates
Performance reporting

No contracts. Cancel anytime.

Get Started Now

Works with Your Existing Tools

Luma integrates seamlessly with your calendar, CRM, and scheduling software

Google Calendar

Scheduling

Outlook

Scheduling

ServiceTitan

Field Service

Housecall Pro

Field Service

Jobber

Field Service

Zapier

Automation

Twilio

Phone

Slack

Communication

QuickBooks

Billing

Stripe

Payments

Salesforce

CRM

HubSpot

CRM

Don't see your tool? We can build custom integrations.

Why Choose LumaVoice

Premium managed service — not another DIY tool

Fully Managed Service

We handle everything — from initial setup to ongoing optimization. You stay focused on your business.

Custom-Built for You

Not a generic template. Every agent is designed specifically for your business, call flows, and customer needs.

Continuous Optimization

We monitor every call, refine responses, and improve performance. Your agent gets better over time.

Dedicated Support

Direct access to our team. Changes, updates, questions — we're here when you need us.

Frequently Asked Questions

Everything you need to know about Luma

We handle everything from start to finish. We build your voice agent, integrate it with your systems, monitor performance, make improvements, and provide ongoing support. You don't need technical knowledge — we manage it all.

Still have questions?

Ready to get started?

Talk to our team about building your custom voice agent. We'll show you examples and discuss your specific needs.

Get Started Now

No commitment. Just a conversation about what's possible.